REFUND POLICY
REFUND POLICY
Refund policy
Last updated: 11/8/2026
Welcome to our brand! As a fresh, independent clothing line, we are dedicated to bringing you unique designs with a focus on sustainability.
To eliminate textile waste and ensure the highest quality, every single item in our store is custom made-to-order just for you.
Because we do not carry pre-made inventory, please review our policy regarding returns and refunds below before completing your purchase.
Last updated: 11/8/2026
Welcome to THENEXTSTANDARD. As a fresh, independent clothing line, we are dedicated to bringing you unique designs with a focus on sustainability.
To eliminate textile waste and ensure the highest quality, every single item in our store is custom made-to-order just for you.
Because we do not carry pre-made inventory, please review our policy regarding returns and refunds below before completing your purchase.
1. who we are
1. Who we are
KSN COLLECTIVE LTD trading as THENEXTSTANDARD is the controller of your personal information.
Company number: SC903993
Registered in Scotland
Email: contact@thenextstandrd.com
KSN COLLECTIVE LTD trading as THENEXTSTANDARD is the controller of your personal information.
Company number: SC903993
Registered in Scotland
Email: contact@thenextstandrd.com
2. RETURNS
2. Returns
Because your items are custom-created specifically for you upon purchase, all sales are final. We cannot accept returns, exchanges, or refunds for change of mind, buyer’s remorse, or incorrect size selection.
Check Your Size: Detailed sizing charts are provided on every product page. Please review these measurements carefully before placing your order to ensure the perfect fit.
Because your items are custom-created specifically for you upon purchase, all sales are final. We cannot accept returns, exchanges, or refunds for change of mind, buyer’s remorse, or incorrect size selection.
Check Your Size: Detailed sizing charts are provided on every product page. Please review these measurements carefully before placing your order to ensure the perfect fit.
3. Damaged, Faulty, or Incorrect Items
3. Damaged, Faulty, or Incorrect Items
If your order arrives damaged, defective, or with a manufacturing defect (such as a severe misprint or the wrong item entirely), we will gladly arrange a free replacement or a full refund.
To qualify for a defect replacement or refund:
You must contact our support team at contact@thenextstandrd.com within 7 days of delivery.
Your email must include your Order Number and clear photos or videos showing the fault or damage.
Items must be unworn, unwashed, and in their original packaging.
Note: Please do not ship items back to us without contacting support first, as return authorization is required.
If your order arrives damaged, defective, or with a manufacturing defect (such as a severe misprint or the wrong item entirely), we will gladly arrange a free replacement or a full refund.
To qualify for a defect replacement or refund:
You must contact us here.
Your email must include your Order Number and clear photos or videos showing the fault or damage.
Items must be unworn, unwashed, and in their original packaging.
Note: Please do not ship items back to us without contacting support first, as return authorization is required.
4. Order Cancellations and Changes
4. Order Cancellations and Changes
Our production queue moves very quickly to get your gear to you as fast as possible. If you need to change a size or cancel your order, you must contact us within 2 hours of purchase.
Once an order has entered our custom-printing system, it cannot be edited, canceled, or refunded.
Our production queue moves very quickly to get your gear to you as fast as possible. If you need to change a size or cancel your order, you must contact us within 2 hours of purchase.
Once an order has entered our custom-printing system, it cannot be edited, canceled, or refunded.
5. Shipping & Address Errors
5. Shipping & Address Errors
Please double-check your shipping address at checkout. We are not responsible for packages that are lost, delayed, or returned to the facility due to incorrect or incomplete address details provided by the customer.
If a package must be reshipped due to an address error, the customer will be responsible for the additional shipping fees.
Please double-check your shipping address at checkout. We are not responsible for packages that are lost, delayed, or returned to the facility due to incorrect or incomplete address details provided by the customer.
If a package must be reshipped due to an address error, the customer will be responsible for the additional shipping fees.
IMPORTANT
IMPORTANT
This policy does not limit or exclude any rights you may have under applicable consumer protection laws.
Where the law provides you with rights that are more favourable than the terms stated in this policy, those legal rights will apply.
This policy does not limit or exclude any rights you may have under applicable consumer protection laws.
Where the law provides you with rights that are more favourable than the terms stated in this policy, those legal rights will apply.