TERMS AND CONDITIONS
TERMS AND CONDITIONS
These Terms and Conditions govern your use of the THENEXTSTANDARD website and any purchases made through it.
The website and products are operated by KSN Collective LTD, trading as THENEXTSTANDARD ("we", "us", "our").
Email: contact@thenextstandrd.com
Company number: SC903993
By using our website or placing an order, you agree to these Terms and Conditions.
These Terms and Conditions govern your use of the THENEXTSTANDARD website and any purchases made through it.
The website and products are operated by KSN Collective LTD, trading as THENEXTSTANDARD ("we", "us", "our").
Email: contact@thenextstandrd.com
Company number: SC903993
By using our website or placing an order, you agree to these Terms and Conditions.
These Terms and Conditions govern your use of the THENEXTSTANDARD website and any purchases made through it.
The website and products are operated by KSN Collective LTD, trading as THENEXTSTANDARD ("we", "us", "our").
Email: contact@thenextstandrd.com
Company number: SC903993
By using our website or placing an order, you agree to these Terms and Conditions.
1. about us
1. About us
THENEXTSTANDARD is a clothing and lifestyle brand operated by KSN Collective LTD.
Our products are produced and fulfilled through third-party production and fulfilment partners.
Certain products may therefore be produced only after an order has been placed.
Nothing in these Terms and Conditions affects your statutory consumer rights.
THENEXTSTANDRD is a clothing and lifestyle brand operated by KSN COLLECTIVE LTD.
Our products are produced and fulfilled through third-party production and fulfilment partners.
Certain products may therefore be produced only after an order has been placed.
Nothing in these Terms and Conditions affects your statutory consumer rights.
2. products
2. Products
We make reasonable efforts to ensure that all product descriptions, images, colours, sizing information and other details displayed on our website are accurate.
However, colours may appear slightly different depending on your device or screen settings, and minor variations may occur between individual products.
Product images are for illustrative purposes. Minor differences in colour, print placement or finish may occur, but products will remain as described and of satisfactory quality.
We reserve the right to:
update product information;
correct errors;
modify or discontinue products;
limit product availability; and
change product prices before an order is placed.
Any changes will not affect orders that we have already accepted, except where required by law.
We make reasonable efforts to ensure that all product descriptions, images, colours, sizing information and other details displayed on our website are accurate.
However, colours may appear slightly different depending on your device or screen settings, and minor variations may occur between individual products.
Product images are for illustrative purposes. Minor differences in colour, print placement or finish may occur, but products will remain as described and of satisfactory quality.
We reserve the right to:
update product information;
correct errors;
modify or discontinue products;
limit product availability; and
change product prices before an order is placed.
Any changes will not affect orders that we have already accepted, except where required by law.
3. Product Availability
3. Product Availability
All products are subject to availability.
Because our products may be produced on demand, availability can occasionally be affected by our production or fulfilment partners.
If we are unable to fulfil an order after it has been placed, we will contact you and, where appropriate, provide a full refund.
All products are subject to availability.
Because our products may be produced on demand, availability can occasionally be affected by our production or fulfilment partners.
If we are unable to fulfil an order after it has been placed, we will contact you and, where appropriate, provide a full refund.
4. orders
4. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
After placing an order, you will receive an order confirmation acknowledging that we have received your order.
An order is accepted when we confirm that it has been accepted for fulfilment or when the products are dispatched, whichever occurs first.
We reserve the right to refuse or cancel an order where there is a legitimate reason to do so, including:
a product being unavailable;
an obvious pricing or product description error;
suspected fraudulent activity;
an inability to verify payment; or
circumstances beyond our reasonable control.
If we cancel an order after payment has been taken, we will issue a full refund.
When you place an order through our website, you are making an offer to purchase the selected products.
After placing an order, you will receive an order confirmation acknowledging that we have received your order.
An order is accepted when we confirm that it has been accepted for fulfilment or when the products are dispatched, whichever occurs first.
We reserve the right to refuse or cancel an order where there is a legitimate reason to do so, including:
a product being unavailable;
an obvious pricing or product description error;
suspected fraudulent activity;
an inability to verify payment; or
circumstances beyond our reasonable control.
If we cancel an order after payment has been taken, we will issue a full refund.
5. PRICES AND PAYMENT
5. Prices and payment
All prices displayed on our website are stated in the applicable currency and include any taxes that we are legally required to include in the displayed price.
Payment must be made using one of the payment methods available at checkout.
We reserve the right to change prices at any time before an order is placed.
Once an order has been accepted, the price applicable at the time of purchase will generally apply.
We take reasonable steps to ensure that pricing information is accurate.
If an obvious pricing error occurs, we may contact you before fulfilling the order to confirm whether you wish to proceed at the correct price or receive a full refund.
All prices displayed on our website are stated in the applicable currency and include any taxes that we are legally required to include in the displayed price.
Payment must be made using one of the payment methods available at checkout.
We reserve the right to change prices at any time before an order is placed.
Once an order has been accepted, the price applicable at the time of purchase will generally apply.
We take reasonable steps to ensure that pricing information is accurate.
If an obvious pricing error occurs, we may contact you before fulfilling the order to confirm whether you wish to proceed at the correct price or receive a full refund.
6. PRODUCT AND DELIVERY
6. Product & Delivery
Delivery options, estimated delivery times and charges are shown at checkout. Any delivery date is an estimate unless we have expressly agreed otherwise.
We will deliver products without undue delay and, unless a different period is agreed, no later than 30 days after acceptance of your order.
If we cannot meet the agreed delivery period, we will contact you. You may have rights to cancel if we fail to deliver within the agreed time or, where no time is agreed, within 30 days.
Products are your responsibility from the time they are delivered to the address you provided. Ownership passes to you once we have received payment in full.
Delivery options, estimated delivery times and charges are shown at checkout. Any delivery date is an estimate unless we have expressly agreed otherwise.
We will deliver products without undue delay and, unless a different period is agreed, no later than 30 days after acceptance of your order.
If we cannot meet the agreed delivery period, we will contact you. You may have rights to cancel if we fail to deliver within the agreed time or, where no time is agreed, within 30 days.
Products are your responsibility from the time they are delivered to the address you provided. Ownership passes to you once we have received payment in full.
7. International Orders, Duties and Taxes
7. International Orders, Duties and Taxes
We accept orders from customers internationally where delivery is available.
We will cover applicable taxes and duties that are our responsibility in connection with your order, where applicable.
Where any additional charges are legally payable by the customer and have not been included or covered by us, we will make reasonable efforts to communicate this before or during checkout.
Customers are responsible for providing accurate delivery and contact information.
We are not responsible for delays or additional costs resulting from incorrect or incomplete information supplied by the customer.
We accept orders from customers internationally where delivery is available.
We will cover applicable taxes and duties that are our responsibility in connection with your order, where applicable.
Where any additional charges are legally payable by the customer and have not been included or covered by us, we will make reasonable efforts to communicate this before or during checkout.
Customers are responsible for providing accurate delivery and contact information.
We are not responsible for delays or additional costs resulting from incorrect or incomplete information supplied by the customer.
8. Cancellations and Change-of-Mind Returns
8. Cancellations and Change-of-Mind Returns
Because every piece of apparel in our collections is custom made-to-order specifically to your choice of design, size, and color, these items are classified as bespoke and manufactured to your unique specifications.
Consequently, the standard 14-day consumer right to cancel, return, or exchange does not apply to purchases made on our website. All sales are final once production begins, and we cannot offer refunds or changes for buyer's remorse, wrong color choices, or incorrect sizing.
Because every piece of apparel in our collections is custom made-to-order specifically to your choice of design, size, and color, these items are classified as bespoke and manufactured to your unique specifications.
Consequently, the standard 14-day consumer right to cancel, return, or exchange does not apply to purchases made on our website. All sales are final once production begins, and we cannot offer refunds or changes for buyer's remorse, wrong color choices, or incorrect sizing.
9. Faulty, Damaged or Incorrect Products
9. Faulty, Damaged or Incorrect Products
The only exception to our final sale policy is if an item arrives faulty, damaged, or incorrect. If your gear arrives with a manufacturing defect or printing error, please contact us at contact@thenetstandrd.com within 7 days of delivery with your order number and clear photos of the issue.
Once verified, we will gladly arrange a free replacement or a full refund. Items must be unworn, unwashed, and in their original packaging to qualify for a defect replacement.
The only exception to our final sale policy is if an item arrives faulty, damaged, or incorrect. If your gear arrives with a manufacturing defect or printing error, please contact us at contact@thenextstandrd.com within 7 days of delivery with your order number and clear photos of the issue.
Once verified, we will gladly arrange a free replacement or a full refund. Items must be unworn, unwashed, and in their original packaging to qualify for a defect replacement.
10. RETURNS PROCESS
10. Returns process
To request a return or report a problem with an order, contact: contact@thenextstandrd.com
Please include your order number and explain whether you are requesting a cancellation, reporting a fault, or reporting an incorrect/damaged delivery.
We will provide appropriate return instructions where a return is required.
Do not send products to our registered office unless specifically instructed to do so.
Because our products may be fulfilled by third-party production partners, the return address may vary depending on the product and circumstances.
To request a return or report a problem with an order, contact: contact@thenextstandrd.com
Please include your order number and explain whether you are requesting a cancellation, reporting a fault, or reporting an incorrect/damaged delivery.
We will provide appropriate return instructions where a return is required.
Do not send products to our registered office unless specifically instructed to do so.
Because our products may be fulfilled by third-party production partners, the return address may vary depending on the product and circumstances.
11. REFUNDS
11. Refunds
Where you are entitled to a refund, we will process it using the original payment method unless otherwise agreed with you.
Refunds will be made within the timeframe required by applicable law.
For statutory cancellation rights, we may wait until we have received the returned goods or you have provided evidence that the goods have been sent back, where permitted by law.
Once processed, the time taken for the refund to appear in your account may depend on your payment provider or bank.
Where you are entitled to a refund, we will process it using the original payment method unless otherwise agreed with you.
Refunds will be made within the timeframe required by applicable law.
For statutory cancellation rights, we may wait until we have received the returned goods or you have provided evidence that the goods have been sent back, where permitted by law.
Once processed, the time taken for the refund to appear in your account may depend on your payment provider or bank.
12. Products Returned Due to Customer Error
12. Products Returned Due to Customer Error
If you provide an incorrect delivery address or other incorrect information that results in a failed delivery or additional fulfilment costs, we may be unable to refund certain costs where permitted by law.
This does not affect your statutory cancellation or consumer rights.
If you provide an incorrect delivery address or other incorrect information that results in a failed delivery or additional fulfilment costs, we may be unable to refund certain costs where permitted by law.
This does not affect your statutory cancellation or consumer rights.
13. Intellectual Property
13. Intellectual Property
All intellectual property appearing on the THENEXTSTANDARD website, including but not limited to:
the THENEXTSTANDARD name;
logos;
graphics;
photographs;
product designs;
written content;
website design;
videos;
branding; and
other original materials
is owned by or licensed to KSN COLLECTIVE LTD unless otherwise stated.
You may not reproduce, copy, modify, distribute, sell or commercially exploit our intellectual property without our prior written permission.
Nothing in these Terms grants you ownership of any MentalityCLB intellectual property.
All intellectual property appearing on the THENEXTSTANDARD website, including but not limited to:
THENEXTSTANDARD name;
logos;
graphics;
photographs;
product designs;
written content;
website design;
videos;
branding; and
other original materials
is owned by or licensed to KSN COLLECTIVE LTD unless otherwise stated.
You may not reproduce, copy, modify, distribute, sell or commercially exploit our intellectual property without our prior written permission.
Nothing in these Terms grants you ownership of any KSN COLLECTIVE LTD intellectual property.
14. WEBSITE USE
14. Website use
You agree to use the website lawfully and responsibly.
You must not:
attempt to gain unauthorised access to the website;
interfere with its operation;
introduce malicious software;
use the website for fraudulent purposes;
copy or reproduce website content without permission; or
use our website or intellectual property for unlawful or unauthorised commercial purposes.
We reserve the right to restrict access to the website where we reasonably believe that these Terms have been breached.
You agree to use the website lawfully and responsibly.
You must not:
attempt to gain unauthorised access to the website;
interfere with its operation;
introduce malicious software;
use the website for fraudulent purposes;
copy or reproduce website content without permission; or
use our website or intellectual property for unlawful or unauthorised commercial purposes.
We reserve the right to restrict access to the website where we reasonably believe that these Terms have been breached.
15. THIRD PARTY SERVICES
15. Third party services
We use third-party providers for certain services, including payment processing, website functionality, production, fulfilment, shipping and delivery.
These third-party providers may process information necessary to fulfil your order.
We remain responsible for our obligations to you under these Terms and applicable consumer law.
We use third-party providers for certain services, including payment processing, website functionality, production, fulfilment, shipping and delivery.
These third-party providers may process information necessary to fulfil your order.
We remain responsible for our obligations to you under these Terms and applicable consumer law.
16. LIMITATION OF LIABILITY
16. Limitation of liability
Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded.
This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory rights regarding faulty or misdescribed goods.
Subject to the above, we will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
Nothing in these Terms affects your legal consumer rights.
Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded.
This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory rights regarding faulty or misdescribed goods.
Subject to the above, we will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
Nothing in these Terms affects your legal consumer rights.
17. EVENTS OUTSIDE OUR CONTROL
17. Events outside our control
We will not be responsible for failure or delay in performing our obligations where this results from circumstances beyond our reasonable control.
Such circumstances may include:
natural disasters;
severe weather;
war;
terrorism;
government action;
industrial disputes;
carrier disruption;
production or supply-chain disruption;
internet or telecommunications failures; or
other events that could not reasonably have been prevented.
Where such an event affects your order, we will take reasonable steps to minimise the impact and keep you informed where appropriate.
We will not be responsible for failure or delay in performing our obligations where this results from circumstances beyond our reasonable control.
Such circumstances may include:
natural disasters;
severe weather;
war;
terrorism;
government action;
industrial disputes;
carrier disruption;
production or supply-chain disruption;
internet or telecommunications failures; or
other events that could not reasonably have been prevented.
Where such an event affects your order, we will take reasonable steps to minimise the impact and keep you informed where appropriate.
18. PRIVACY
18. Privacy
Your personal information is handled in accordance with our Privacy Policy.
Please review our Privacy Policy for information about how we collect, use, store and protect your personal information.
Your personal information is handled in accordance with our Privacy Policy.
Please review our Privacy Policy for information about how we collect, use, store and protect your personal information.
Privacy Policy: HERE
19. CHANGE TO THESE TERMS
19. Changes to theseterms
We may update these Terms and Conditions from time to time.
The version applicable to your purchase will be the version in effect when you place your order, unless a change is required by law.
The latest version will always be made available on our website.
We may update these Terms and Conditions from time to time.
The version applicable to your purchase will be the version in effect when you place your order, unless a change is required by law.
The latest version will always be made available on our website.
20. GOVERNING LAW
20. Governing law
These Terms and your use of our website are governed by the laws of Scotland, except where mandatory consumer protection laws in your country of residence provide you with additional rights that cannot legally be excluded.
Nothing in these Terms prevents you from relying on mandatory consumer protections that apply to you in your country.
These Terms and your use of our website are governed by the laws of Scotland, except where mandatory consumer protection laws in your country of residence provide you with additional rights that cannot legally be excluded.
Nothing in these Terms prevents you from relying on mandatory consumer protections that apply to you in your country.
21. CONTACT US
21. Contact us
If you have any questions, complaints, cancellation requests, return requests or other enquiries, please contact us at:
KSN COLLECTIVE LTD trading as THENEXTSTANDARD
Registered office: 17 TAY STREET, FK3,8HB, SCOTLAND
Company number: SC903993
Registered in Scotland
Email: contact@thenextstandrd.com
VAT number: N/A
For cancellations, returns, complaints or questions, please email us at contact@thenextstandrd.com
If you have any questions, complaints, cancellation requests, return requests or other enquiries, please contact us at:
KSN COLLECTIVE LTD trading as THENEXTSTANDARD
Registered office: 17 TAY STREET, FK3,8HB, SCOTLAND
Company number: SC903993
Registered in Scotland
Email: contact@thenextstandrd.com
VAT number: N/A
For cancellations, returns, complaints or questions, please email us at contact@thenextstandrd.com